WARRANTY TERMS AND CONDITIONS
All products are covered with 12-month warranty.
Warranty excluded for normal wear & tear, cosmetics parts and corrosion/coating.
Any warranties longer than the 12-month period will be mentioned in the product listing.
Warranty terms can be voided due to damage arising from improper use, improper maintenance, alteration, misuse, negligence, or otherwise not arising from defects of material or workmanship.
Non commercial grade equipments can not be sold and used at clubs, key accounts or heavy usage facilities. In such cases, all warranty terms and conditions will be voided.
Any repairs and maintenance performed by unauthorised personel will void warranty.
All warranty is valid for the original owner of the equipment and is not transferable.
To obtain warranty service, you must contact the original place of purchase. Warranty claims must be accompanied by proof of purchase.
PT ELIT may, at its option, repair or replace any defective product frame or parts with new or serviceable used parts that are equivalent in function to the original parts. All exchanged frames and parts replaced under this warranty will at the time of service become the property of PT ELIT.
PT ELIT reserves the right to change manufacturers of any parts to cover any existing warranty. Any parts determined to be defective must be returned to PT ELIT to obtain warranty service. You must prepay any shipping charges, export taxes, customs duties, and taxes, or any other charges associated with transportation of the parts or product. In addition, you are responsible for ensuring any parts or product shipped or returned. You assume the risk of loss during shipment.
Commercial grade rubber flooring products are covered with 3 year warranty for usage in commercial, studio or home environment.
Outdoor usage is covered with 1 year warranty where the rubber flooring are undercover and not exposed to moisture.
Warranty does not cover any damage caused by normal wear & tear, freight damage, abuse, misuse, moisture, improper or abnormal usage, incorrect or lack of maintenance, damage due to usage with other equipments and applications.
COMMERCIAL GRADE STRENGTH MACHINES
All commercial grade strength machines are covered with 10 year warranty on frame and other structural parts (corrosion and coating excluded) and 1 year warranty on all spareparts starting from the day of delivery.
Warranty excluded for wear & tear and cosmetics parts such as panels, delta pads, belts, foot rests and upholstery.
COMMERCIAL GRADE CARDIO MACHINES
All commercial grade cardio machines are covered with 10 year warranty on frame and other structural parts (corrosion and coating excluded) , 2 year warranty on main motor, 1 year warranty on LCD screen, running belt, plastick cover and inverter starting from the day of delivery.
Warranty excluded for LCD with 1 or 2 pixels burned, wear & tear and cosmetics parts such as pedal straps, overlay, foot rests, upholstery.
10 year warranty and 5 years bearing / bushing warranty.
Warranty covers defects in structural integrity only; does not include bending.
Warranty does not cover any bar which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Negligent or faulty use includes abusive dropping of the bar (i.e., dropping the bar on a box, bench, spotter arms or pins in a power rack, excessive dropping with insufficient or damaged bumpers, excessive dropping with iron plates, excessive dropping on concrete or similar surfaces, and similar usage). Any specific issues regarding a product with which a customer is not satisfied will be reviewed on a case-by-case basis. We have found that most problems with bars we replace are related to abusive use rather than manufacturing or materials issues.